Conduct a post-mortemĪfter you’ve moved on from the candidate, don’t pack up and move on. This template gives the candidate another chance to respond and keeps the relationship on positive terms. If you agree, we’ll keep your contact information on file for future opportunities. We’ve elected to move forward in the interview process with other candidates. We weren’t able to connect with you for our scheduled interview at. Here’s an interview no-show rejection template you can use in lieu of the follow-up email: If you never hear back from the candidate or you can’t afford to wait around, it’s best to politely close the door via a rejection email. Provides a follow-up action for the candidate.Otherwise, we’ll be moving on with the hiring process with other candidates. ![]() Please let me know if you’re still interested in the role and we can reschedule the interview. We were looking forward to our scheduled interview at, but you weren’t able to attend. Here’s an interview no-show email template you can steal: To see if there’s the possibility of rescheduling the interview, send a polite, non-accusatory follow-up email showing concern. If you can avoid it, don’t jump straight to rejecting the candidate. It’s not worth giving up on a great candidate because of one mistake, so have some empathy. It’s most likely they had the best of intentions. But if they agreed to an interview and didn’t show up, don’t immediately hold it against them. If the candidate skipped their first screening call, they’re likely just not that into you. Maybe they’re just having trouble logging on to your meeting software or they’re at the wrong building. If there’s still time to spare and you have the candidate’s phone number, give them a call. Even if they didn’t, try to turn that disappointment into productive energy. It’s possible the candidate sent a last-minute or belated apology. But the last thing you should do is let it ruin your mood, throw off your day, or - even worse - trigger you to send a hastily written rage email. What should you do now? Here are some tips for managing the situation. While some no-show factors are out of your control, there’s a lot you can do to manage these situations and increase the likelihood of a candidate showing up for an interview. This could be because they realized there was a misalignment between the role and their expectations, they learned something new about your organization, or another organization snatched them up faster. Interviews take two to tango, so it’s possible your candidate lost interest or found a role elsewhere. The best candidates are also the most in-demand candidates. The best candidates are often the busiest candidates, so don’t make them wait around for you. For example, your team may have taken weeks to schedule the interview or you rescheduled the interview several times. Oftentimes, candidates don’t show up because your recruitment process took too long. While emergencies and mix-ups happen, you may also have a systemic issue on your hands. For example, there might be a timezone mix-up, your meeting invite may have ended up in the candidate’s spam folder, or they’re just having trouble getting your webinar software going. It’s possible your communication about the interview time, date, or location wasn’t as clear as you thought it was. ![]() There’s not much you can do about these cases. Hopefully they sent a last-minute message before the meeting, but that’s not always possible. Sometimes, the candidate did everything they could to be at the interview, but something happens out of their control and they’re unable to attend. Here are some potential causes of your troubles: Why do interview no-shows happen in the first place? Why do interview no-shows happen?īefore we get to remedies, let’s diagnose the underlying issues. ![]() In this blog, we’ll explore why interview no-shows happen, what to do when a candidate stands you up, and helpful strategies to avoid no-shows next time. Is there anything your hiring team could have done to make the candidate want to show up? You got all dressed up, took time out of your busy schedule, and hyped it up to your friends (“I think they’re the one”), but they never showed up.īefore you put all the blame on your date - er… candidate - for the no-show, it’s best to look inward. Sorry, you’re the unfortunate victim of the dreaded interview no-show.īeing stood up for an interview hurts no less than being stood up for a date. You ask yourself, “Did I even send the meeting invite?”Īs it turns out, you did, but the candidate never accepted your invite. You’ve burned through 10 minutes of small talk with the hiring panel. You’re waiting patiently on that Zoom call.
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